SaaS: Managing the Anti-IT Application

Developing a firmwide strategy to reduce costs and complexity

"Software as a service," or SaaS, applications are growing in prominence as CIOs seek low-cost ways to improve IT performance. But their rapid proliferation is threatening to bring the same problems as before--namely, excessive IT complexity. Successful deployment of SaaS requires companies to implement an overarching approach that fits into the company's IT architecture and strategy.

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For more information, please contact the authors:
Arjun Sethi
Axel Freyberg
Jason Miller

September 2009