Retail Banking in Times of Crisis

A five-pronged strategy for success after the financial downturn

After years of growth, retail banks posted shocking losses during the economic downturn. Amid a slow recovery and a lack of consumer confidence in the banking system, retail banks will have to realign their business models if they hope to attain pre-crisis profitability.

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For more information, please contact the authors:
Andreas Pratz
Annett Tischendorf
Daniela Chikova

Copyright 2010, A.T. Kearney, Inc. All rights reserved.