More Passengers and Reduced Costs—The Optimization of the Berlin Public Transport Network

The Berliner Verkehrsbetriebe (BVG) has succeeded in increasing its revenue by more than 22 percent in three years. This increase was made possible by restructuring the transportation network as part of an integrated marketing strategy. Traffic simulations demonstrated that improving frequency on the main lines could shorten travel times and attract many new customers to public transportation. In addition, lines outside the core network with little utilization were identified where service could be reduced to achieve significant cost savings with only a slight decline in the number of passengers. New premium products have been introduced and services. Overall, the BVG has gained more than 21 million new trips per year and reduced its annual operating costs by more than 9.5 million euros.

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For more information, please contact the author:
Tom Reinhold

June 2009