Chemical Customer Connectivity Index—C3X

Knowing what matters to your customers

In the wake of the economic downturn, there are signs of recovery in the European chemical industry, according to this study by A.T. Kearney, CHEManager Europe and the Westfälische Wilhelms-Universität Münster. Companies that focus on improving their customer relationships and understand the lessons of the economic crisis will be best prepared for the post-crisis world.

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For more information, please contact the authors:
Thomas Rings
Louis Besland
Tobias Lewe
Marc Vathauer

December 2009