Our capabilities
A.T. Kearney’s Transportation, Travel, and Infrastructure Practice is one of the largest and most globally integrated in the world. We work with leading companies in both the public and private sectors. What sets us apart and builds enduring relationships is our collaborative style of working alongside our clients to ensure results.
Because of our expertise in transportation, travel, and infrastructure, we are able to support companies as they innovate new concepts, streamline processes and their organizations, and coordinate with government agencies and other stakeholders to win new business, manage costs, and increase revenue.
A.T. Kearney was the first major consulting firm to establish a dedicated transportation practice. We bring deep experience in every mode: express/parcel/postal, rail, air cargo, sea/inland water cargo, road cargo, logistics, etc. We work with carriers as well as their customers, providing a unique perspective on shipper logistics, carrier strategy, and customer needs.
Within the travel industry, we work across a wide spectrum of companies: travel providers (air, rail, car rental/hire, cruise, etc.), hotel chains and intermediaries (tour operators, agencies – online and offline), and technology providers (e.g., GDS). We help travel companies realize tangible business results, often through innovative and enhanced customer experiences.
A.T. Kearney helps public and private sectors increase revenues and value in their infrastructure investments. We have extensive experience supporting public-private partnerships and asset effectiveness initiatives across all major global sectors – including airports, toll roads, ports and railroads – and at every stage of a transaction.
We provide tangible, value-added support in a wide range of areas, including operational transformations and financial assessments. On the sell side, we work with asset owners to support valuations, performing rigorous asset analyses. On the buy side, we work with acquirers to estimate the revenue potential of targeted assets, identify operational improvements and cost-reduction opportunities, and isolate key risks. Once the acquisition is finalized, we help leadership transform the operation and maximize earnings potential.
Our experience in the transportation, travel, and infrastructure industries covers a broad range of expertise, including:
- Strategy and organization – restructuring, strategic planning, portfolio rationalization, competitive analysis, post-merger integration, merger and acquisition support, sustainability
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 Making Your Chinese Merger "Marriage" Work
Mergers and acquisitions (M&A) have surged, since China opened up its logistics industry to wholly owned foreign enterprises. But companies need to skillfully navigate these merger “marriages” to capitalize on this short-lived window of opportunity.
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 Turnaround strategy for a North American transportation provider
With a declining freight environment and rising fuel costs, a leading North American transportation provider committed to a comprehensive improvement program, which identified means for the company to reduce network capacity by 30%, protect its core product offering, and improve EBIT by ~$400M.
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Large-scale transformation program for major European postal operator
A major European postal operator designed and implemented an effective central program hub and deployment structure for the150 initiatives of a comprehensive transformation, involving 160,000 employees and daily service to 30 million.
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- Marketing and sales – marketing strategy, customer service strategy, key account planning, salesforce effectiveness
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Asia Pacific Market Study for a Global Express Company
In a region of no reliable market data, a global express company gained a structured approach, plus data and insights across seventeen markets, for its strategy and resource planning, which led to significant market share gains over the following 12-month period – as much as 1 to 2 percentage points.
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- Planning and analysis – capital expenditures, development of cost standards and performance metrics, customer/segment profitability, back-office transformation
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Pre-acquisition assessment of a major European airline
A major European Airline and its targeted acquisition were able to agree on a strategic business plan – such as optimized summer/winter network, yearly productivity and operational performance targets, a five-year fleet and HR plan, and potential synergies – as a result of a collaboration with A.T. Kearney.
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Capital expenditure project prioritization for Japanese railway company
By developing and applying a framework for prioritizing capital projects, a railway company was able to prioritize more than 200 capital projects for 4 investment categories, effectively determining investments.
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- Operations – terminal productivity, network design, business process improvement, global sourcing/supply management, outsourcing
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 More Passengers and Reduced Costs—The Optimization of the Berlin Public Transport Network
Berliner Verkehrsbetriebe (BVG) has succeeded in increasing its revenue by more than 22 percent in three years – gaining more than 21 million new trips per year and reducing its annual operating costs by more than 9.5 million euros.
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Large-scale transformation program for major European postal operator
A major European postal operator designed and implemented an effective central program hub and deployment structure for the150 initiatives of a comprehensive transformation, involving 160,000 employees and daily service to 30 million.
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- Facilities/maintenance – inventory reduction, maintenance network, terminal layout, fleet/asset utilization, best practices
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 Diagnostic for world-class railroad maintenance
With demand for rail freight already beginning to exceed capacity and raise concern about limits in revenue growth, A.T. Kearney’s diagnostic for railroad maintenance provides an actionable step towards understanding how a railroad stacks-up and how it can effectively gain more capacity.
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Strategy and launch of a logistics-focused Free Zone for a Middle East government
A Middle East government retained A.T. Kearney to help develop the air, land, and ocean logistics center that would allow the country to become an alternative transportation hub for the northern Arabian Gulf region
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- Information technology (IT) – strategy, assessment/business case, and transformation
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 Service-Oriented Transformation
When confronted with the scope of transformation companies often opt for piecemeal moves that are easier to implement but fall short of true transformation. But the principles of service-oriented architecture can help companies manage transformation in a manner that is both thorough and long-lasting.
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 Fixing the Software Portfolio
All businesses that use software know that the licensing process can be complex and time consuming. And while independent software vendors do their best to simplify the process, it is almost never enough.
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