Research & publications
 Human Resources Outsourcing: A Roadmap to Transformation
With human resources outsourcing (HRO) contracts set to expire, buyers that find new providers—with improved skills and lower prices—could cut costs by 35 percent or more.
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 Next Generation Shared Services
To keep up with with rapidly shifting business dynamics, the next generation of shared services organizations (SSOs) will have to be more flexible, collaborative and technologically astute. They will be adaptive business systems—using technology to bring together the best people, processes and perspectives and deliver game-changing performance.
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 Procurement Outsourcing
Procurement is not as easily outsourced as many other transactional or non-strategic functions. That’s because it ties directly into a company’s profit-and-loss statements.
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 Offshoring Opportunities Amid Economic Turbulence — The A.T. Kearney Global Services Location Index™, 2011
Wage changes and currency shifts from the financial crisis have led to major changes in rankings within the 2011 Index.
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Becoming a "Multi-Global" Company
Success in booming emerging markets requires companies to meet customers' needs as well as local competitors.
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The End of Outsourcing (As We Know It)
10 August 2010 — Bloomberg Businessweek
Who will emerge as the new leaders? Google and Amazon.com, brands that we associate with search and retail, will become better know for outsourcing.
By Arjun Sethi and Olivier Aries
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Procurement Outsourcing: How to effectively navigate the risks to reap the rewards
28 January 2011 — Sourcing Interest Group (SIG)
Only a handful of companies are considered experts at outsourcing procurement and, to date, most procurement outsourcing is limited to select portions of indirect spend. It is difficult to envision it expanding to all indirect spend areas across companies, let alone into direct spend. Expectations that procurement outsourcing will achieve high growth over the next several years may need to be tamped down.
By Christine Ahn, Rodrigo Slelatt and Ricardo Ruiz-Huidobro
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A Lean Approach to Change Management
Companies have long applied lean management techniques to manufacturing and operations. Why not apply them to managing change?
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Expanding the Profit Frontier
Multi-product companies often require an actionable framework for breaking down the business into its component parts and prioritizing profit improvement opportunities within a market context.
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Building Flexibility into Software Licensing
New options for software licensing offer companies greater savings and more flexibility.
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Is Your Training Past Its Sell-By Date?
August 2010 — Talent Management Magazine
It's easy to overlook the impact of talent management on CPG success, but retailers are quick to recognize the value of CPG companies that have high-quality sales talent management programs.
by Beth Bovis, Donna Stella, Melanie Mityas, Brian Lynch
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Talent Triage
Corporate leaders and boards of directors are recognizing that consumer trends and industry dynamics are changing the rules of the game, for sales in particular. And nowhere is this change more evident than in the consumer packaged goods industry, where the quality of salespeople has as much to do with success as the quality of the product.
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Make or Break
IT plays a vital role in creating a smooth transition for merging organizations. Often, it can make or break post-merger prospects.
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Offshoring in a Fluid World
Over a few tumultuous weeks last fall, the economic outlook for every major corporation across the world changed. The Indian outsourcing sector, a bastion of growth for years, was no.
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Reinventing Measurement
Delivering better results for P&G's shared services organization.
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Make vs. Buy Revisited
To answer this classic manufacturing question best, companies must account for long-term strategy.
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Chile: A Top Destination for Global Services
With a fast-growing economy and a government with a long-term view, Chile has an environment conducive to business.
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Capacity for Change
Transforming failures are often blamed on botched Six Sigma or lean manufacturing projects. But the real reason transformations fall short is because companies do not have the capacity for change. They lack the interactions, personal and professional, necessary to make change take hold.
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Service-Oriented Transformation
When confronted with the scope of transformation companies often opt for piecemeal moves that are easier to implement but fall short of true transformation. But the principles of service-oriented architecture can help companies manage transformation in a manner that is both thorough and long-lasting.
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Corporate Affairs
When situations arise, every management team has to ask: What are our positions on these topics? Who is going to communicate our positions? What communications vehicles should be deployed?
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Lean Six Sigma Transformation
In our experience, combining Lean and Six Sigma offers an advantage in performance, skills and sustainable results that sets the platform for success: a focus on value to the customer, the elimination of waste and the pursuit of perfection.
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Building the Optimal Global Footprint
A.T. Kearney's Global Services Location Index finds that it's no longer a question of offshore vs. onshore; rather just one global market to tap into.
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Offshoring for Long-Term Advantage
A.T. Kearney's Global Services Location Index finds that for some locations, the competition for skilled workers has resulted in a rise in wages and attrition rates.
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Shared Services in Government
Governments face an uphill battle to balance their books while responding to citizens' ever increasing expectations. Can they do it?
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Creating New Jobs and Value With Private Equity
The latest statistics reveal that private equity accelerates the growth of jobs and generates value. Is it time for traditional firms to reconsider their strategies? Yes. Because every firm can enhance value creation and reach new levels of excellence.
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How Corporate Boards (Should) Work
Expectations for boards of directors have moved beyond selecting the next CEO to redefining the board’s role and culture.
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Turning the Periscope on Manufacturing
A new approach to manufacturing helps companies improve their competitive position and drive revenue growth.
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Growing Talent as if Your Business Depended on It
In this Harvard Business Review article, based on our research in 2004-2005 with companies in a range of industries, we explain what makes a successful leadership development program.
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Simplify or Drown: Fighting the Rising Tide of Telecom Complexity
Telecom carriers can turn back the rising tide of complexity with a simplified organizational structure that will reduce costs, increase revenues and improve the customer experience.
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Corporate Governance Roundtable
Large-scale corporate failings have prompted regulators and investors to open wide their boardroom doors.
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Why Today's IT Organization Won't Work Tomorrow
Can today’s IT organizations meet tomorrow’s needs? Only if they can move beyond the past and plan for the future.
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Agile Communities
Successful community transformations break through all constraints to deliver positive, meaningful change.
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Filling the CEO's Chair
Every company should have a succession plan to replace leaders—not just for the appointment but throughout the transition process.
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Transforming Field-Service Operations
Success in field-service operations requires more than keeping pace with the latest strategies, you have to deliver faster and better.
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Do You Walk the Talk?
Employees that truly "live" a company's cultural values benefits everyone, including suppliers and customers.
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Demand Management
Demand management is fundamentally changing the way organizations acquire their goods and services.
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Breakaway Speed!
From office cubicles to factory floors, companies must learn to be faster, smarter and better than their competitors.
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Destination Latin America: A Near-Shore Alternative
Latin America has arrived front and center as a desirable offshore destination. As a “near-shore” destination, Latin America has what many U.S. and some European companies want: low-cost Spanish-language capability and a growing, relatively low-cost, skilled bilingual workforce.
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Creating New Jobs and Value With Private Equity
The latest statistics reveal that private equity accelerates the growth of jobs and generates value. Is it time for traditional firms to reconsider their strategies? Yes. Because every firm can enhance value creation and reach new levels of excellence.
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Globalization Index 2005
Find out who’s up, who’s down, and who’s the most global of them all in the A.T. Kearney/FOREIGN POLICY Globalization Index.
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Spending Smarter: Rebalancing the IT Budget
Don't fall into the trap of buying information technology you don’t really need or paying too much for what you do.
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Outsourcing among Pharmaceutical and Biotech Firms
For pharma and biotech companies, outsourcing is a means to improving financial and operating performance.
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Captive No More
The captive business model was the logical first step in going offshore—but it may be time to break from tradition.
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Making Offshore Decisions
Wondering where to locate? Our Offshore Location Attractiveness Index compares the factors that make countries appealing destinations.
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What to Move Offshore?
As moving offshore becomes less a strategic advantage and more a competitive necessity, companies need to be more aggressive.
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