Organization and Transformation
Best shore selection
Most of A.T. Kearney’s clients already operate globally and many operate off-shore service centers. At A.T. Kearney, we’ve learned over the past decade that the Best Shore may not be offshore. Balancing service, time zone, culture, language, ability to manage - the list goes on - our approach brings the sophistication for which you’re looking.
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In Offshoring, Execution is Everything
Companies continue to pursue offshoring aggressively. The question now is how to succeed at it.
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Emerging Opportunities in BRIC: Brazil, Russia, India and China
The four giants—Brazil, Russia, India and China—lead the charge in global retail opportunities.
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Destination Latin America: A Near-Shore Alternative
Latin America has arrived front and center as a desirable offshore destination.
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Corporate center and shared services
Both FMCG and Retail clients benefit from our deep experience in this area. Retailers, in particular - with their heavy emphasis on HR efficiency for store personnel and rapidly expanding IT portfolios - are re-evaluating who does what, where. You’ll find A.T. Kearney’s approach to be up-to-the minute, and refreshingly practical.
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Growing Talent as if Your Business Depended on It
In this article, the authors explain what makes a successful leadership development program.
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Customer relationship management
Did you know that 70% of consumers use the internet to make their car-buying decision? Did you know that 50% of the USPS First-class mail volume is at risk from alternate technologies? Of course you do. Have you dramatically changed the way your sales resources are arrayed against your customer base in the last three years? Didn’t think so.
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 CRM Take/Two
The value of CRM isn't determined by what you're deploying so much as why you're deploying it.
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 Meet Your Customers All Over Again
Grocery retailers caught in the shrinking middle ground can reclaim their position by taking a new, two-pronged approach to customer segmentation.
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SG&A optimization
For FMCG companies in particular, SG&A is a difficult beast to tame - selling costs are very different from G&A, and what to do about A&P? A.T. Kearney brings a portfolio of useful approaches to address the unique needs of our FMCG clients, and we work collaboratively with our clients’ people to minimize disruption and ensure the benefits stick.
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 The 3 A's of Integrated G&A Management
Fast fixes and single point solutions - whether in diets or in business - almost always fail. Learn to shape up your support functions.
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Strategic business process outsourcing
For FMCG and Retail clients, "What to outsource" isn’t the question anymore. With the rapidly developing supply market for outsourced services - particularly for Finance and Admin - as well as a growing appreciation for the importance of effective implementation, our clients value A.T. Kearney’s deep supplier knowledge and experience born of our extensive implementation experience.
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 Captive No More
In this article, the authors outline the reasons companies should no longer mold their offshore strategies according to what worked yesterday.
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 What to Move Offshore?
This paper discusses the importance of "what to move" relative to the other elements of a firm's IT offshore strategy.
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