Case studies

In the communications & high tech industry, A.T. Kearney works with a variety of global companies. The following examples illustrate some of our clients' exciting successes.

Enterprise growth strategy for Asia-Pacific market
A global enterprise services provider developed and implemented a targeted growth strategy for the Asia-Pacific market, executing on a roadmap of major acquisitions and an aggressive investment plan – and as a result doubling revenues over three years and becoming the growth engine for the company’s global business. [more]

R&D innovation for European telecom operator
With their new, strategic vendor-relation model, a European telecom operator doubled the number of long-term R&D projects in their portfolio, reduced the "mortality" of late-development-phase projects by more than 20 percent, accelerated go-to-market time, and increased win-win agreements with vendors for R&D projects while reducing internal R&D budget. [more]

Latin American next-generation access technology strategy
To drive future growth and revenue, a Latin American mobile operator group developed an access technology strategy (including detailed mobile access options across target countries, frequency spectrum acquisition strategies, and migration and investment plans for each target country), which is helping it become a leading wireless broadband services player in Latin America. [more]

Asian telco's next-generation-network partnership approach
An Asian telco structured a break-through, next-generation-network partnership approach with its major vendors, which significantly reduces total cost of ownership, mitigates implementation risks, and ensures the company’s effective capability-building. [more]

High-cash-impact sourcing program for international telco
An aggressive sourcing program, addressing both core and non-core categories for all functions and entities across international groups, was the new CEO's first priority to ensure high cash impact and quickly reduce debt burden. [more]

North American ILEC cost transformation
An incumbent local exchange carrier (ILEC) implemented a multi-year cost transformation program on a number of dimensions to gain well over US$1 billion in tangible savings. [more]

Operational efficiency for an Asian telecom operator
An Asian telecom operator developed a tailored methodology (including practices of lean manufacturing and six sigma) and realized over $10 million in productivity improvements, with an enhanced customer experience and the elimination of tens of thousands of non-value-added work hours. [more]

Telecom supplier's merger integration and path forward
Following the merger of two global telecom suppliers, the new company experienced low morale and lack of motivation across employee groups, until the new company embarked on a "Values Journey". [more]

Restructuring & rebuilding program for high tech equipment manufacturer
A tier-one equipment manufacturer in the high-tech arena is realizing the benefits of a new business model with an aligned operating structure and value chain, plus across-the-board savings and improved confidence among employees, customers, and investors around the world... [more]

North American Mobile Network Operator (MNO) Reverse Logistics
A large, wireless operator redesigned its reverse logistics processes to ensure a consistent customer experience, increased visibility into handset devices during their lifetime, as well as significant cost reduction opportunities. [more]