Best Shore Selection

A number of companies are already leveraging the option to offshore. The value proposition of lower costs, increased productivity, risk diversification and increased customer service is emerging as a powerful option to gain competitive advantage.

• Costs can be reduced through lower wages in other countries compared to the U.S. or Europe. Some countries grant tax-free business, others subsidize hiring and training costs
• Terror attacks and natural disasters have shown the importance of well functioning back-up solutions
• Most offshore centers offer 24/7 services through a highly skilled and motivated workforce, thereby improving customer service

Business processes that could be considered as offshoring candidates:

• IT services and application development
• Customer contact management
• Desktop publishing
• Benefits administration or other transactional processing
• Training
• Shared services
• Supply chain management of finance and accounting processes

A.T. Kearney consultants help clients determine whether to choose offshoring as an option and can support leadership teams to develop and implement an overall offshore strategy. Our experience has brought results to dozens of outsourcing and offshoring engagements for leading global companies.