One of Australia's largest financial institutions implemented a program to optimize its balance sheet in the face of global funding constraints and new liquidity regulations.

An Islamic bank launched a major transformation initiative, identifying 33 core projects to expand its customer base, reduce costs, and manage legacy financing issues.

A leading insurance company put the spotlight back on its customers, and was rewarded with increased loyalty and retention and the foundation for increased long-term growth.

A procurement transformation signficantly reduced a bank's non-compensation costs, netting more than 15 percent in annual savings.

A Brazilian bank revamped its business model and reasserted its position as the leader of the country's fast-growing small business segment.