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What Do Mature Consumers Want?

What Do Mature Consumers Want?

A.T. Kearney's Global Maturing Consumer study, the first ever of its kind, interviews 3,000 people older than 60 in 23 countries. The study reveals a demographic earthquake—an "agequake"—of unprecedented proportions in the average life span of the human race. Falling birthrates and increasing longevity means that, for the rest of this century, the fastest-growing consumer group will be over the age of 60.

As people live longer, the implications for marketers, retailers and manufacturers promise to be both dramatic and far-reaching. Our study discusses trends related to the agequake, and the needs, expectations, shopping behaviors, and preferences of a generation of older consumers. We also provide a first look at how retailers and manufacturers can adapt, and highlight the potential social and political implications of aging.

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Research Report

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Martin Walker
Martin Walker
GBPC Senior Fellow
Washington, D.C.
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Mike Moriarty
Mike Moriarty
Partner
Chicago
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video What Do Mature Consumers Want?

What Do Mature Consumers Want?

Martin Walker,
Senior Director of the Global Business Policy Council
"The project began out of work we've been doing on demographics where we see a huge tidal wave of aging around the world. And we wondered: What does it mean to be an aging consumer?"

video What Do Mature Consumers Want?

What Do Mature Consumers Want?

Xavier Mesnard,
A.T. Kearney Partner, Paris
"Our interviews with more than 3,000 people show that those over 60 are mostly being ignored by large retailers and manufacturers—it's not surprising that this growing demographic has suggestions for improving their shopping experience."

In the News

Read insights from A.T. Kearney consultants quoted in the media.

Global Leaders

Laura Gurski
Laura Gurski
Global
Hemant Kalbag
Hemant Kalbag
Asia Pacific
Eric Gervet
Eric Gervet
Europe, Middle East, and Africa
Dean Hillier
Dean Hillier
Americas
Global Consumer Institute
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